DSA06620

AI as an accelerator for modern technical communication

Technical communication teams are facing increasingly complex demands: growing volumes of content, more language versions, shorter time-to-market, and rising expectations for quality and consistency. At the same time, the number of technical writers remains limited. Artificial intelligence offers a strategic advantage in addressing these challenges.

Responsible AI in the SMC

The use of artificial intelligence in technical communication opens up new potential for efficiency, quality, and scalability. At the same time, it places high demands on responsibility, transparency, and control — especially in regulated industries and safety-critical environments. In SMC, AI is therefore not used as a black box, but as a transparent and controllable tool. All AI-generated results remain under full editorial control at all times; they can be reviewed and adjusted and are consistently integrated into the system’s structured XML architecture. In this way, AI reliably supports everyday editorial work in a compliant and data-sovereign manner, with clear responsibility remaining with the editorial team.

The smartAI Pack consists of three coordinated AI modules:

With AI.authoring, technical writers have access to a powerful tool that significantly increases efficiency in content creation. The feature combines state-of-the-art AI technologies with the specific requirements of technical communication and is fully integrated into the XEditor.

Key Features

Support for Technical Writers
The feature handles routine tasks such as first drafts, allowing writers to focus more on quality and precision.

Seamless Integration into the XEditor
AI.authoring is not an external tool; it is fully embedded within the editorial environment.

Simple and Intuitive to Use
AI suggestions can be accepted, modified, or discarded. Editorial control is always maintained.

The result is fewer revision cycles, more consistent texts, and additional time to focus on content quality.

AI.classify supports consistent structuring and reuse of content.

Key Features

Analysis of Existing Taxonomies
AI.classify recognizes patterns and rules in existing taxonomies and can automatically classify new content.

Direct Assignment to Objects
Content is immediately and correctly tagged, making it ready for publication, search, and reuse.

Seamless Integration into SMC
The features are fully embedded in the editorial environment and integrate smoothly into existing processes.

Terminology management functions are available in all SMC versions, eliminating the need for additional modules or third-party software. If desired, you can continue to maintain your terminology using existing tools and use the entries directly in the SMC. Existing terminology lists can also be easily imported into SMC or synchronized in the background from TMS systems.

AI.translate adds a powerful, integrated translation feature to SMC based on DeepL. The feature allows editors and translation managers to quickly produce high-quality translations in multiple languages, directly within their familiar working environment.

Key Features

Support for Both License Models

  • DeepL API Free – 500,000 characters per month for free
  • DeepL API Pro – extended quota

Seamless Integration into SMC
Translations are performed directly within SMC—no media breaks.

Glossary Support
Glossaries managed in SMC are automatically applied, ensuring consistent terminology.

Easy to Use
Select languages, translate, and continue processing immediately. Translation has never been easier.

The result: Significantly reduced routine work, greater focus on quality and information architecture—and a fundamental transformation of the technical writer’s role.

All modules:
  • are fully integrated into SMC
  • operate without media breaks
  • work with structured information
  • support existing editorial processes
Data Privacy Benefits of the smartAI Pack

Fully Usable Offline
If desired, the AI functions can be used completely without an internet connection—the only requirement is suitable hardware.

Flexible LLM Usage
We rely on a flexible architecture, allowing you to choose which large language model to use.

Compliance
Local operation meets the highest data protection and security standards.

Ensuring Data Integrity
Sensitive content is processed exclusively in secure environments—without any risk of data leaks or tampering.

#smartAIPack

Discover the SMC

Learn more about the modern XML editorial system and CCMS Smart Media Creator, the forward-looking solution for technical communication, and discover how the system fully supports you as an author.

We look forward to connecting with you!

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